Refund policy

[EFFECTIVE ON JUNE 1ST 2025]

At NuVé, we put care into every piece we create and aim to provide a smooth and satisfying experience for each customer. Because of the nature of our products and our commitment to quality control, ALL SALES ARE FINAL NO REFUNDS. We kindly ask that you review your order carefully before checking out, as we are unable to offer returns or exchanges at this time.

We understand that shopping online can sometimes be tricky, so if you have any questions about sizing, fit, or specific product details, our team is here to help! Please don’t hesitate to contact us at [support@nouvellevision.shop] before placing your order — we’re happy to assist you in making the right choice.

In the unlikely event that your item arrives damaged or you receive the wrong product, please reach out to us within 48 hours of delivery with your order number and photos. While we do not accept general returns, we’ll always do our best to make things right if there’s an issue on our end.